Call house bell house - is a holding company and provides all multimedia services on the Ukrainian

Assessment of the quality of customer service (CEM) assesses a full range of postal services, allowing customers to install the rating for the four main areas of the postal service: receiving mail, sending mail, visit the post offices and the support of the Postal Service. fedex locations "CEM will help the Postal Service to more accurately determine the needs of customers fedex locations across all channels and find new ways to improve customer service," - said Delores J. Killet, vice president and defender of the interests of consumers. She also added that his part will evaluate and give an account of the areas that really matter to customers, and this information will help guide the Postal fedex locations Service to take steps to improve the quality of services. CEM replace evaluation system that has been used since the early 1990s. The new system will provide a continuous assessment of customer satisfaction through a series fedex locations of diagnostic questions for "apartment" both consumers and business customers. Polls conducted independent research company Market using conventional postal questionnaires fedex locations and online surveys. And unlike the previous fedex locations system, CEM allows customers to separately evaluate the various service providers. According to a survey, from October 1 to December 31, 2009 86.2% "residential" customers and 81.3% of the clients of small and medium-sized businesses said that they were "very satisfied" or "mostly satisfied" fedex locations with the service the Postal Service. The remaining responses were as follows: Participants in the survey are very / mostly satisfied with the mail: 89.7% "residential" customers and 86.1% of clients of small and medium businesses; sending mail: 88.8% "residential" customers and 84.7% of the clients of small and medium business, service in post offices: 81.8% "residential" customers and 76.6% of the clients of small and medium-sized businesses; dialogue with representatives of the Postal Service: 61.7% "residential" customers and 51.4% of customers from small and medium-sized businesses. "These fedex locations results establish fedex locations a baseline," fedex locations - said Killet. "We now have a more specific and relevant information so that we can determine the first steps to improve the maintenance and monitoring achievements." Postal Service also maintained a high level of mail delivery during the first half of the financial year. Timely delivery of a single national postal fedex locations registered item during the day was 95.8%, slightly better than the same period last year (95.6%). The remaining results were as follows: 92.3% timely delivery of the unit postal registered item within fedex locations 2 days; 89.1% timely delivery unit registered fedex locations item in the mail within fedex locations 3 days, 83.8% timely delivery of a single international postal registered item. Over the past two decades have changed greatly lifestyle and ways of doing business. A better understanding of customer needs is an important part of improving access to postal products, creating greater choice and convenience for customers. Postal fedex locations Service receives no federal tax revenues for its operating expenses and relies only on the sale of postal products and services to fund its operations. www.800.com.ua
Call house bell house - is a holding company and provides all multimedia services on the Ukrainian market. Since its founding, the company works with the world's largest corporations, as well as with leaders of various sectors fedex locations of the national economy, nonprofit organizations and small and medium business. More www.800.com.ua View profile